Government
Private AI for public-sector teams, on terms you set.
Public-sector organisations hold large volumes of policy, guidance and correspondence, and must meet strict requirements on where data is hosted and who can access it. Private and dedicated AI environments can be designed around those requirements from the start.
Use cases
Key AI use cases
Use cases for policy, operational and correspondence teams, with officials responsible for every decision.
Policy and guidance search
Ask questions across policies, guidance and internal procedures, with references to the source.Document summarisation
Summarise long reports, consultation responses and briefing papers for officials to review.Correspondence drafting
Prepare first drafts of replies to routine correspondence from agreed lines and templates.Knowledge for frontline teams
Give staff a single place to find the current procedure or guidance they need.
Who it helps
Built around the people doing the work
Who it helps
- Policy and briefing teams
- Correspondence and casework teams
- Operational and frontline staff
- Information governance and security leads
Challenges we often hear
- Strict hosting location and security requirements
- Large libraries of policy and guidance to keep track of
- Correspondence volumes that stretch teams
- Records, transparency and audit expectations
How it works
From incoming letter to an approved reply
An example of correspondence drafting with officials in control.
Your information
- Policies and guidance
- Reports and briefing papers
- Agreed lines and templates
- Procedures
Private AI environment
- Hosted in an environment you control
- Searches only what each user may access
- Shows the sources behind each answer
What your team gets
- Answers with source references
- Summaries for officials
- Draft replies for review
Agree the sources
Approved lines, policies and templates are connected in a dedicated environment.
Log the correspondence
An official adds the incoming letter to the assistant.
Find the relevant lines
The assistant identifies the policies and agreed lines that apply.
Draft a reply
It drafts a reply with references to the sources used.
Official approves
An official checks, edits and approves the reply through the usual sign-off.
Benefits
What it can mean for your organisation
The outcomes we design for. Results depend on your data, people and processes, and are agreed with you rather than assumed.
Faster access to guidance
Staff find the current policy without searching several systems.
Hosting you decide
Location and environment agreed before anything is built.
Consistent replies
Drafts based on agreed lines and templates.
Traceable outputs
Answers point back to their sources for review.
Capabilities
AI capabilities and recommended models
AI capabilities
- Question answering across policy and guidance
- Summarising long documents
- Drafting replies from agreed lines
- Redacting personal information from documents
- Logging use to support oversight
Recommended model types
General-purpose language model
Hosted in a dedicated environment for summarising and drafting.
Embedding model for document search
Finds the policies and guidance most relevant to a question.
Open-weight models
Where required, models that can be hosted entirely within your chosen environment.
Specific models are chosen during design based on your data, languages, accuracy needs and infrastructure, and explained in plain language.
Integrations
Works alongside your existing systems
Typical systems we plan around. Integrations depend on the systems you use and the access they allow, and are confirmed during design.
- Document and records management systems
- Correspondence and case management systems
- Intranets and guidance libraries
- Identity and single sign-on
- Office productivity tools
Security & compliance
Security, privacy and compliance
Security is considered throughout design, deployment and operation, and discussed openly.
In every environment
- Designed so your data is not shared with public AI services
- Access tied to your own users and permissions
- Hosting location agreed with you
- Configuration documented, so it is never a black box
Considerations for Government
- Hosting location and data residency agreed in the design
- Access through your identity provider and existing roles
- Requirements such as the Government Security Classifications, Cyber Essentials and records management policies reviewed with you
- Use logged to support audit, transparency and oversight
Compliance stays with you and your advisers
Case studies
Case studies in Government
No published case studies yet
We publish case studies only for completed projects that clients have approved for publication. There are none for Government yet. We are happy to talk through how a project could be scoped.
Discuss a projectRelated solutions
Discuss AI for your organisation
Tell us about your requirements and constraints, and we will help you assess what a private environment could look like.
